1. Project Mobilization Deposits

Initial project deposits are utilized for immediate administrative costs, permit filings, engineering reviews, and the procurement of long-lead architectural materials.

• Cancellation Window: A full refund of the deposit (minus a 10% administrative processing fee) is only available if a written cancellation notice is received within 72 hours of contract execution, provided no materials have been ordered.
• Non-Refundability: After the 72-hour window or once site mobilization (delivery of equipment or prep work) has commenced, the deposit is strictly non-refundable. These funds are committed to third-party vendors and specialized labor allocations that cannot be recouped.

2. Milestone & Progress Payments

Headwall Construction utilizes a milestone-based billing schedule (e.g., Foundation Completion, Framing, Rough-in).

Each milestone payment represents work already performed, inspected, and verified by our project management team. Once a milestone is billed and settled, the funds are considered earned income and are non-refundable. Any disputes regarding the quality of a milestone must be resolved through the “Correction of Work” clause in your Master Service Agreement prior to the next phase of construction.

3. Special Orders & Custom Procurement

Construction in the Teton region frequently requires custom timber, specialized stone, and high-performance architectural glass. Once the Client approves a “Material Purchase Order,” the funds allocated to these items are 100% non-refundable. The Company is not responsible for manufacturer delays or restocking fees associated with Client-requested changes after procurement has occurred.

4. Project Termination

Should the Client choose to terminate the project for convenience, the Client remains financially liable for:

• All labor hours performed up to the date of termination.
• All materials currently in transit or on-site.
• Equipment demobilization fees and third-party vendor cancellation penalties.

Final accounting of these costs will be provided within 30 days of termination, and any outstanding balance will be due immediately.

5. Dispute Resolution & Anti-Chargeback Clause

In the event of a billing discrepancy, the Client agrees to contact our Fiscal Department at accounts@headwallj.com to attempt a good-faith resolution.

Note to Financial Institutions: Headwall Construction provides high-value on-site services. A “service not as described” or “service not received” claim is invalid once a site supervisor or city inspector has signed off on project milestones. We retain all site logs, daily reports, and signed affidavits of completion to vigorously contest fraudulent chargebacks.

Headwall Construction LLC | 3490 CLUBHOUSE DRIVE, SUITE 204, WILSON, WY 83014

For billing inquiries: accounts@headwallj.com | Last Revised: March 2026